Shipping policy

Shipping Policy

Where we ship. We currently ship to addresses within the United States only.

Cost. Shipping is free on every order. There is no minimum.

How long it takes. Orders are processed within 1-2 business days. Delivery then takes 6 to 11 days. Your order ships from our overseas fulfilment partner, which is why it takes longer than a domestic warehouse would, and why we can keep the price where it is. We would rather tell you the real number up front than promise two days and miss it.

Tracking. You will receive a tracking number by email as soon as your order ships. If it has been more than 3 business days since you ordered and you have not received tracking, write to us.

If it is late. If your order has not arrived 20 days after you placed it, contact us and we will either resend it or refund you in full. You do not need to return anything to get that.

Wrong or damaged. If something arrives damaged, or it is not what you ordered, send us a photo and we will make it right at no cost to you.

Address changes. We can change a shipping address only before the order ships. Write to us as soon as possible and we will try.

Questions. Email us and we will answer. Our address is on the contact information page.